Experiencing the frustrating “WiFi is Turned Off” message on your LG TV can disrupt your streaming plans, whether binge-watching a new series or catching up on live sports.
This issue often stems from software glitches, network misconfigurations, or hardware challenges, but the good news is that most cases can be resolved with simple troubleshooting steps.
This comprehensive guide will walk you through practical solutions to get your LG TV back online, ensuring a seamless entertainment experience. Let’s dive into the fixes, starting with the easiest and progressing to more advanced steps.
Step 1: Restart Your TV and Router
A quick reboot can fix many WiFi issues.
- TV: Turn off your LG TV with the remote. Unplug it for 1 minute. Plug it back in and turn it on.
- Router: Unplug your router for 30 seconds. Plug it back in and wait for it to restart.
- Check WiFi in Settings > Network > WiFi Connection. If it’s still off, move to Step 2.
Step 2: Check Your WiFi Network
Make sure your WiFi is working.
- Test Other Devices: Connect your phone or laptop to the same WiFi. If they work, the problem is with the TV. If not, contact your internet provider.
- Move Closer: Place your TV within 30 feet of the router. Avoid walls or electronics blocking the signal.
- Try a Hotspot: Use your phone’s hotspot. Go to Settings > Network > WiFi Connection and select the hotspot. If it connects, your router may need adjusting.
Step 3: Fix Location and Time Settings
Wrong settings can block WiFi.
Location:
- Press Home on your remote.
- Go to Settings > General > Location > LG Service Country.
- Pick a different country (like Canada), restart the TV, then switch back to your country.
- Set Location to Set Automatically.
Time:
- Go to Settings > General > Time & Date.
- Choose Set Automatically or set the correct time zone.
Step 4: Change DNS Settings
Bad DNS settings can stop WiFi from working.
- Go to Settings > Network > WiFi Connection > Advanced WiFi Settings.
- Select Edit, uncheck Set Automatically, and enter 8.8.8.8 as the DNS.
- Save and reconnect to WiFi. Test with an app like YouTube.
Step 5: Turn Off Quick Start
Quick Start can sometimes mess up WiFi.
- Go to Settings > General > Quick Start+ (or Power Management).
- Turn it Off.
- Unplug the TV for 1 minute, plug it back in, and check WiFi.
Step 6: Update Your TV’s Software
Old software can cause WiFi problems.
Using Ethernet:
- Connect your TV to the router with an Ethernet cable.
- Go to Settings > General > About This TV > Check for Updates.
- Install updates and restart.
Using USB:
- Visit LG’s support page.
- Download the latest software for your TV model to a USB drive.
- Follow LG’s instructions to install it.
Step 7: Check the WiFi Module
Dust or loose connections inside the TV can break WiFi.
- Unplug the TV and press the power button a few times to discharge power.
- Lay the TV screen-down on a soft surface.
- Unscrew the back panel (check your TV’s manual).
- Find the WiFi module (a small board with cables).
- Gently unplug and clean the cables with a soft brush or alcohol wipe.
- Reconnect securely, plug in the TV, and test WiFi.
- If unsure, contact a technician or LG Support.
Step 8: Reset Your TV
A factory reset fixes tough software issues but deletes all settings.
- Go to Settings > General > Reset to Initial Settings.
- Follow the prompts to reset.
- Set up WiFi again after the restart.
Note: Save any important data first.
Step 9: Contact LG or Replace the WiFi Module
If nothing works, the WiFi module might be broken.
- Visit LG’s support page or call their helpline with your TV’s model number.
- If under warranty, LG may fix it for free.
- If not, buy a new module from Amazon or ask a technician to install it.
Conclusion
The “WiFi is Turned Off” error on your LG TV can be a hassle, but with these steps—ranging from simple restarts to hardware checks—you can likely restore connectivity.
Start with basic troubleshooting like rebooting and adjusting settings, then escalate to advanced fixes if needed.
If all else fails, LG support or a streaming device can keep you connected. Enjoy uninterrupted streaming and make the most of your LG Smart TV’s features!
