Are you not getting emails on the iPhone Mail app? Then, you need to check this guide for various troubleshooting tips that you can use to fix this issue. Although instant messaging apps have taken the forefront of communication, emails are still important.
For professional interactions, emails are always the first choice. Emails make communication far more organized. Now, a few reasons commonly lead to you not getting emails on the iPhone mail app. Letโs check them out first.
Why You Are Not Getting Emails on iPhone Mail App?
One possible reason is that the iCloud Mail option is not enabled in iOS settings. If you use mobile data, check that the iPhone Mail app has been granted permission to utilize mobile data. You must also check that the push service is active to push new updates, such as emails. Otherwise, you will miss the emails.
Have you turned off notifications for the iPhone Mail app? If so, you will surely not receive updates when a new email arrives. If you are not getting emails on the iPhone Mail app, other reasons can include bugged iOS versions installed on your iPhone. The iCloud mail server may also be down for maintenance.
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Troubleshooting Tips to Fix Not Getting Emails on iPhone Mail App
Here are the various fixes that you can try out.
1. Restart the iPhone
It could be a minor glitch that suddenly appeared, causing the issue with the iPhone Mail app. To fix the issue, you can try restarting the iPhone.
- Press the side button of the iPhone.
- You will be redirected to a new screen with the option โSlide to Power Offโ. tap and slide as instructed.
- After a few seconds, press the side button again to bring the iPhone back to life.
- Wait for internet connectivity to be established and check if you can get the unread messages.
2. Update the iOS to a Newer Build
Upgrade to the latest build to fix the bugs on the current iOS build. To search for a new iOS version,
- Launch the Settings app.
- Tap on General > Software Update.
- Let the device search for any available update.
- You will see an option Download and Install if a new iOS build is available for installation.
If the problem was caused by buggy iOS, after installing the iOS update, you should be able to fetch new emails on the iPhone mail app.
3. Allow Mobile Data Use for Mail App
You must ensure that mobile data use has been granted to the iPhone mail app. To check that,
- Go to the Settings app.
- Tap on Mobile Data.
- Scroll to the app listing and navigate to Mail.
- Tap on the switch beside Mail to enable mobile data.
4. Check if the iCloud Mail Server is Down
You can visit the Apple System Status page to check if the iCloud mail server is down. Normally, the Apple services are quite robust and there are very rare instances of servers going down. Still, visit the page linked above and check.
As of this writing, the iCloud Mail is working just fine. Check the screenshot below.
5. Allow All Notifications for iPhone Mail App
Make sure that all types of notifications are enabled for the iPhone mail app.; otherwise, you will miss out on your emails.
- Open the Settings app.
- Navigate to Notifications and tap on it.
- Go to Mail and tap on it.
- Tap the switch beside Allow Notifications and enable it.
- Under the Alerts section, tick mark all the options, Lock Screen. notification Centre and Banners.
6. Enable iCloud Mail App on iOS
It is very important to enable the Mail app to receive all the latest emails under iCloud settings.
- Open the Settings app.
- Then tap on the Apple ID.
- Tap on iCloud.
- Scroll to iCloud Mail and tap on the switch beside it to enable the feature.
7. Enable Email Fetch for iPhone Mail App
With Fetch enabled all the latest emails will be available on your mail app inbox.
- Go to the Settings app.
- Under that, scroll to Mail and tap on it.
- Then tap on Accounts.
- Tap on Fetch New Data.
- Enable Push by tapping the switch beside it.
- Then navigate to the tab Fetch and set it to Automatically.
When an app doesnโt support the Push service, Fetch is activated, though it will consume more battery power on your iPhone.
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8. Do You Have Sufficient Storage Space on iCloud?
You must understand that Apple only grants you a free 5 GB of iCloud storage. If that space is filled with backups, including emails, you may not receive updates about new emails on the iPhone mail app. You must check the iPhone Storage and clear out space on the iCloud.
- Open the Settings app.
- Tap on your Apple ID.
- Then tap on iCloud. Under iCloud settings, You will see the storage distribution on your iCloud connected to your Apple ID.
- Tap on Manage Storage to delete unnecessary files or offload/delete apps to create more storage for sending emails from the iCloud account.
9. Reset All Settings of iPhone
If most troubleshooting tips donโt work, try resetting the iPhone. Here are the steps to restore it to its factory state. However, I will erase all the data on the iPhone. So, make sure to back up your data before doing so
To reset all the settings on the iPhone,
- Open the Settings app.
- Tap on General.
- Scroll to Transfer and Reset iPhones. Tap on it.
- Tap on Reset > Reset All Settings.
- Enter the passcode when asked.
The iPhone mail app should showcase new emails once the iPhone reboots and is properly set up.
10. Disable and Re-enable iCloud Email
When you disable and re-enable the iCloud mail app, the server updates with the latest emails, and they are pushed out to the iPhone mail app. This trick always works when you are not getting emails on the iPhone mail app.
- Open the Settings app.
- Tap on your Apple ID.
- Next, tap on iCloud.
- Navigate to iCloud Mail and tap on it.
- Tap on the switch to disable it.
- Then restart your iPhone.
- Follow Steps 1 to 5 and tap on the switch beside iCloud Mail to enable it.
Wrapping Up
As users prefer email for professional communication, they must fix any issue with the mail application as soon as possible. I hope the tips in this guide will help in troubleshooting the issue of not receiving emails on the iPhone mail app.