When your Android smartphone has been working fine and then suddenly stops receiving incoming calls. On the other hand, this issue may be pretty minor because you may only need to double-check a few things to ensure that all settings are correct.

But, sometimes, you may also require to perform some quick troubleshooting. Anyway, if you cannot answer calls on an Android smartphone, make sure to read this comprehensive guide. Here, we have mentioned some easy tricks that will help you fix this issue. So, now without getting late, let’s dive into the guide.

Also Read- Fix WhatsApp Not Responding Error on Android

Methods To Fix Unable To Answer Calls On Android Phone

Here are some methods that will help you fix if you cannot answer calls on an Android phone. So, make sure to follow the fixes mentioned below:

Fix 1: Reboot Your Smartphone

power off reboot androidSometimes a bad T-mobile network may also be the reason behind this issue. Well, your phones may lose connectivity to the T-Mobile network from time to time, just like your PC, which may lose access to a wireless network.

So, when you restart your phone, it tries to reconnect, which helps you resolve the network and connectivity issues. So, we suggest you try rebooting your PC before trying any other method.

Fix 2: Remove and Re-Insert Your SIM Card

Some random glitches may appear on your SIM card, due to which you are getting this issue. Therefore, you have to turn off your phone and remove the SIM card to remove these glitches.

After that, simply wait for a while and then re-insert your SIM card. Now, reboot your phone and check if the unable to answer the call’s error get resolved or not.

Remove and Re-Insert Your SIM Card

Fix 3: Use The Airplane Mode Trick

If you are still bothered with the same error, we advise you to try the airplane mode trick. So, to use this, you can simply swipe your android phone screen from the top and tap on the Airplane icon to enable it.

Now, wait for 10 minutes and tap on the Airplane icon again to disable airplane mode. After that, check if the unable to answer calls get resolved or not.

Turn On Airplane mode

Fix 4: Clear Cache Memory

Still, no luck? If you are still getting the error, you may try clearing the cache data of your phone app, as this is the best option to resolve this kind of error. So, to do so, here are the instructions that will help you:

  1. Firstly, tap and hold the Phone App for a few seconds until a pop-up menu appears.phone app info
  2. After that, tap on the App info icon > Storage & Cache > Clear Cache.storage and cache phone appClear phone app cache

That’s it. Now, check if you can receive calls on your android smartphone or not.

Fix 5: Reset The App Preferences

You may also try resetting the app preferences on your android smartphone as you may be getting this error due to some wrong setting or permission issue. Therefore, when you reset your app preferences, all the settings will be set to their default. So, let’s see how you do this:

  1. Firstly, launch the Settings app.
  2. Then, click on Apps & notifications (Apps) > All apps (App manager or Manage apps).Apps and notifications
  3. After that, click on the three-dots button and tap on Reset app preferences. That’s it. Now, confirm the selection.Reset app preferences

Fix 6: Disable or Uninstall TrueCaller App

Sometimes, the TrueCaller will be the reason behind this type of issue. Yes, the free version of TrueCaller sometimes bothered you with such issues; therefore, to resolve everything, you need to disable or uninstall the TrueCaller app on yours.

Path: Tap and Hold the Truecaller icon > App Info > Uninstall/Force Stop.Disable or Uninstall TrueCaller App

Fix 7: Update The Phone App

So, still not able to resolve the issue? Don’t worry! You can simply reinstall the phone app on your android smartphone. To do so, simply tap and hold on to your phone app, then from the pop-up menu, select the Uninstall or Force Stop button. After that, reboot your device and reinstall the phone app on your phone, then check if the issue gets resolved or not. 

So, that’s all on how to fix the unable to answer calls on your Android smartphone. We hope this guide has helped you. But, in case you need any other information, comment below. 


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