Xbox One is one of the most popular consoles. You can install games and apps on the console and use them. However, many users have reported that installing games and apps onย Xbox One fails unexpectedly, causing issues for manyย users recently.ย
If Xbox One Installation stops unexpectedly, there are many reasons to blame for it, like insufficient storage, poor internet, corrupted game files, issues with the Xbox Live server, hardware issues, account issues, etc.ย
If you are facing issues while installing apps and games on your Xbox One, we will help you with it. Letโs go through all the troubleshooting steps you can follow to fix the Xbox One Installation Stopped error.ย
As we have already discussed, there can be multiple reasons that can cause this error. Hereโs what you can do to fix the Xbox One installation stopped error-
1. Check Xbox Live Status
First, visit the Xbox Live Status page and see if all the services listed there are up and running. See if all the services have a green tick beside them, indicating they are working fine and nothing is wrong with them.
If you donโt see a green tick beside any service here, thereโs probably a server outage. The outage might take some time to fix (sometimes a few minutes and sometimes even a few hours). You can resume the installation process once the outage has been fixed and all the services are running.ย
2. Check Your Internet
The issue can be caused if the internet connection is interrupted while installing the game/app. Ensure your internet is not lost during the process. If you face an internet problem, restart your router and connect the console to the router again. If you use a mobile hotspot, restart it and reconnect the console.ย
3. Restart Console
If thereโs no issue with the Xbox Live server and your internet works fine, you should try restarting your console.ย
- If thereโs a disk in the console, then remove it.ย
- Open theย Guideย by scrolling to the left of the consoleโs home screen.ย
- Here, selectย Settings.ย
- Now, select theย Restart Consoleย option.
- Confirm restarting the console by selectingย Yesย in the confirmation prompt.ย
4. Clean Game Disc
If the game has an issue, the installation may stop. Try cleaning the game disc with a clean cloth, such as a microfiber cloth. Do not use alcohol or abrasive liquid, as they may damage the disc.ย
Instead, you can take the game disc to a nearby store and ask them to clean it. They generally have machines and equipment to clean your disc without damaging it.ย
5. Clear Locally Saved Games
If Xbox One installation stops, you can try clearing the local saved games and continue the installation process. The steps mentioned below should help you with it-
- Remove the disc from the Xbox One if thereโs any.ย
- Now, open theย Guideย from the left on the Home Screen of the console.ย
- In the Guide, head toย Settings > All Settings > System > Storage devices.
- After this, selectย Clear Local Saved Games andย Yesย to confirm clearing the locally saved games.
- Now, restart the console, and after the restart, try again with the installation process.ย
6. Check Storage
You need space on the hard disk of your console to install games and apps. You must check if thereโs enough storage on your console. To do this, press theย Xboxย button and then selectย Notification. You will see an insufficient storage notification if thereโs not enough storage.ย
If your Xbox One is running out of storage, uninstall the apps and games on your console. If thereโs enough space, but you still face app installation issues, then you can try the next step in this article.ย
7. Use Correct Account
If you use an incorrect account, you may encounter the Xbox One installation stopped error. For instance, if you try downloading a game associated with a different account, you may encounter installation issues.ย
To install games and apps on your Xbox, you must use the correct Xbox account. If you are using an incorrect account, log out and sign in to the correct account.ย
8. Install System Updates
If the firmware is outdated, you may face the Xbox One Installation Stopped error. You can try checking for the system updates and installing the available updates. Below are the steps to do it-
- Open theย Guideย on your Xbox One.
- Here, head toย Settings > All Settings > System.
- Now, selectย Console Info & Updates > Latest update status.
- You will see any updates if available; install the updates.ย
9. Change Installation Location to Internal Hard Drive
We recommend that you change the installation location of the apps/games on Xbox One to the internal hard drive. But why so? Many users have reported facing this issue while installing the game/app on an external hard drive. Check if you face the same issue with the internal hard drive.ย
10. Format External Hard Drive
If you tried the previous step and could install the game on the internal hard drive, thereโs probably some issue with the external hard drive. In that case, you can format the external hard drive. Hereโs how you can reset the external hard drive-
- Head to theย Guideย by heading to the left of the Home Screen on Xbox.ย
- Now, head toย Settingsย and then selectย All Settings.ย
- Now, head to theย Systemย tab and then selectย Storage.ย
- Here, select your external hard drive.
- Selectย Format for games & appsย to format it.
- Click on Format Storage Device.
11. Reset Xbox One
If you have tried all the above steps and it doesnโt help, plus thereโs no issue with your internet or the game disc, you can try resetting the Xbox One. The steps mentioned below should help you with it-
- From theย Guide, head toย Settings.ย
- In the Settings, selectย All Settings.ย
- Now, selectย Systemย and then selectย Console info & updates.
- Here, select Reset Console, and then selectย Reset and remove everything.
- After this, set up your Xbox and install games/apps without issues.ย
Bottom Line
If you are stuck with the Xbox One installation stopped error, then the above guide should help you fix it. If the above guide didnโt solve this issue, we suggest contacting Xbox customer support. Tell the customer support team about your issue; they should help you fix it.ย