FIX: Your PC ran into a problem and needs to restart

If you read this, you may have encountered the following problem: “Your PC ran into a problem and needs to restart. We’re just collecting some error information, and then we’ll restart for you.” This happens when your operating system unexpectedly crashes and displays the blue screen of death. Please restart your computer; sometimes, it shows the same error.

There are various reasons why this happens with your computer. For example, your RAM is running at a higher percentage, corrupted registry files, missing system 32 files, virus/malware infection, and some applications cause this error.

Most users reported that there would be a RAM problem. Some people have low RAM, so the system cannot handle extensive applications and shows a BSOD Error. So, most of the time, there will be a RAM problem.

Also Read- Fix “Critical Process Died” Error in Windows 10

Steps to Fix Your PC ran into a problem and needs to restart

Now, let’s start these methods individually and solve this issue. We have put all the fixes in order so your problem can be fixed immediately.

Method 1: Boot Into Safe Mode

Safe mode is one of the best ways to troubleshoot Windows problems. I hope you will try this method and that it fixes all your problems.

1. Press the Windows+I key to open the settings app.
2. Go to Update & Security, then click on the recovery tab.
3. Now you will see the Advanced startup option below that there is a Restart now button, click on it.
4. After the restart, you see the various “Startup Settings” options on your screen related to safe mode.
5. You can choose the suitable safe mode option and see whether your computer boots properly.

Method 2: Modify the Memory Dump Settings

1. Press the Windows+S key to open the search bar and search for advanced settings, click on View advanced system settings from the list.
2. Now system properties window will pop up, click on Advanced Tab.
3. Click on settings under the Start-up and Recovery option.
4. Now a new window will pop up, where you need to uncheck the Automatically restart.
5. Under the Write debugging information option, select Complete memory dump from the drop-down menu.
6. Save changes and reboot your computer and there is a maximum chance that your problem will be fixed.

Method 3: Run the System File Checker (SFC) and DISM Commands

1. Press Windows+X to open the windows main many and run the command prompt as admin. (you can also use PowerShell)
2. Now type sfc /scannow command and hit enter.
3. It will take some time so don’t interrupt the scan process.
4. Once it is finished if the problem still occurs you can also run the DSIM scan command instead.
5. You can run the command prompt as administrator and type the below command. and wait for some time.

   DISM /Online /Cleanup-Image /RestoreHealth

6. After finish, the process, reboot your computer and see your problem is fixed.

Method 4: Perform System Restore

1. Press Windows+S to open the search bar and search for system restore. Click on Create a restore point from the list.
2. Now the system properties will pop up. Select System Restore under the System protection.
3. Now system restore process will open up. Click on the Next button.
4. Check for Show more restore points option and look for restore point then select the desired restore point and click Next.
5. Follow the restoration process and wait until it is finished.

Method 5: Update Device Drivers

Sometimes, there is a problem with our device drivers. so we suggest you update all of your device drivers to ensure from one side that all of your hardware components are compatible with your drivers.

You can look at Driver Updater Software and update all of your Windows drivers. You can also do it manually by going to the Device Manager and checking for drivers.

Method 6: Scan System Using Windows Defender

There is a chance that a virus and kind of malware will infect your computer. So once you can run for a full system scan and check if there is an infected file or not, If yes, then we need to remove it to solve the issue.

1. Press Windows+S to open the search bar and search for Update & Security.
2. Then click on Windows Security > Virus & threat protection > Scan Options.
3. Now there are four types of scans such as quick scan, full scan, custom scan and offline scan.
4. You can choose to scan accordingly, and after that, if there is a threat found in the antivirus scan, you can delete it and reboot your PC.