Is StubHub legit? If you’re buying a ticket from StubHub for the first time, then the question will buzz around your head whether it’s a scam or not because the platform has been built with a different purpose than the typical ticket-booking platform.

In StubHub, independent users list tickets for others to buy. Therefore, it’s always fair to ask questions about StubHub’s legitimacy and trustworthiness, and important to know everything about StubHub and how it works.

What is StubHub?

What is StubHub?

StubHub is one of the largest ticket resale and exchange marketplaces that was founded in 2000 by Eric Baker and Jeff Fluhr.

Since its launch, the company never looked back. First, StubHub was acquired by ecom giant eBay in 2007 for $310 million; later in 2020, Viagogo was acquired with a record-breaking amount of $4.05 billion.

Presently, StubHub operates in 90 countries with millions of monthly users, allowing users to book tickets online for sports events, live concerts, movies, comedy shows, and more.

How Does StubHub Work?

StubHub works differently than other ticket-booking platform usually does. The platform doesn’t own or list a single ticket to buy. All tickets are listed by general users for other users, it’s a ticket marketplace where you people buy and sell tickets.

With an intuitive and easy-to-understand user interface, StubHub is pretty similar to other platforms. Booking tickets for any particular event is just child’s play—all you need to do is create an account with your email address and a few more details.

The platform provides enough freedom to choose seats and areas in that particular venue. However, the purchased ticket will be provided to your email address or available to download on the StubHub website or app within 24 hours.

Consequently, StubHub offers the FanProtect guarantee feature to ensure timely delivery of tickets and valid entry to the specific event. In the event of rescheduling or cancellation, you will receive a full refund.

Is StubHub Legit to Buy Ticket

StuhHub is a legit ticket-buying and selling marketplace that’s used by millions of people. By far, it has sold billions of tickets throughout the world. On average, over 100 million fans buy 1.3 tickets per second.

Not only this, StubHub is also associated with many prominent sports leagues and teams, such as the Major Basketball League, the Philadelphia 76ers, and the New York City Football Team. Even many tech companies like Uber, and Apple have partnered with StubHub.

Is StubHub Safe to Buy Ticket

With the FanProtect guarantee, StubHub is one of the safest online ticket-booking platforms. It also verifies venue, seat, ticket validation, and authentication when a seller lists tickets.

Furthermore, StubHub scrutinizes every small detail of the ticket, including the barcode. If they find any issues, they report the seller immediately.

When it comes to customer service, StubHub provides the best solution on time which make this platform very safe to buy online ticket. However, many users have complained about their customer service. Therefore, you should go through the StubHub support webpage.

Advantages and Disadvantages of Buying or Selling Tickets on StubHub

Although StubHub has some excellent features, there are some drawbacks too that you should need to know and consider whether to buy a ticket from this website or not.


  • In StubHub, you can buy tickets for several events regardless of location.
  • On-time ticket delivery to buyer account or email.
  • The seller gets paid on their account on time as well.
  • StubHub provides loyalty perks to their exclusive customer and reward points.
  • Last-minute ticket booking is one of the best advantages of the website.


  • Price fluctuation is the biggest issue with StubHub, as they don’t control the prices of any seller’s ticket. As a result, the seller can set the price with absolute freedom.
  • High fees have always been a severe problem for StubHub. While buying a ticket, you have to pay fees. Similarly, the seller shared the commission with StubHub.
  • After the cancellation of an event, sometimes buyers may have to wait to receive a refund.

Final Words

I believe this brief information can help you to consider whether StubHub is legit or not. Still, buying a ticket is almost a DIY task because of price fluctuations among different sellers on the website. That’s it; if you have any questions, let us know in the comment section.


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