Quality is an important aspect of any product. It defines whether the product satisfies its purpose or its fitness to use. It becomes vital to test the product to check whether the device will perform well or not. So, to test mobile phones after manufacturing, manufacturers use certain apps such as the CQATest app. These apps facilitate testing of each and individual component of the smartphone.
Such apps are usually not accessible easily. Some require a specific key combination in the dialer pad to activate or lay hidden deep inside the settings app. Some manufacturers allow access by pressing specific keys (Vol down or Up) along with the power button while the phone is off (similar to entering recovery mode).
What is the CQATest App?
Motorola also has a specific app for testing its phone named CQAtest. It is the app Motorola uses to test its smartphones after the manufacturing process.
CQA stands for Certified Quality Auditor. Although this app will be disabled after testing is complete, making it not easy to access. But due to some reasons like update or reset, the app might show up in the app launcher.
Is CQATest App a Virus?
No, as mentioned earlier, it’s a testing module or app made to test components of your device to ensure its quality. However, you may doubt because the app has no icon of its own. The app will show an android icon (most virus also shows this type of icon). Don’t panic; it’s not a virus or malware.
Should You Remove it?
Although there is no point in removing the app, you cannot remove it unless your device has root access since it’s a system app. But sometimes, you can disable the app from Settings>Apps>All apps. Even though, on rare occasions, you cannot disable the app because the option will be greyed out along with the Uninstall option.
There is nothing you can do to the app like clearing cache or clearing storage (Clear data). Even sometimes, you cannot even use the Force stop option to kill the app.
Is the CQATest App Safe to Install?
Well, there is no potential downside to having this system app enabled on your phone. However, many people are reporting various issues that started to appear on their phones after this CQATest app started showing up.
Issues like random freezing, glitching, and lagging appear out of nowhere. Some people say that certain crucial apps like messages and Dialer will force stop, causing the device to become unusable.
How to Uninstall the CQATest App?
If your device is functioning normally without any issue, even after the app is visible, then there is no reason for you to remove it.
Although, if it’s causing any issues, then it’s good to remove the app. Keep in note that removing or disabling this app won’t be easy as removing any other apps.
Also, Read- How To Remove Google Redirect Virus from Android
But you can remove this app by performing a factory reset or reflashing the latest stock ROM. Reflashing a ROM will require some expertise on it. Unless you have experience in flashing ROMS, it’s a good idea not to do so.
Factory Reset: This is the easiest method of all. You can perform a factory reset either from the settings app or from the recovery menu. We will stick to the recovery menu method as it’s simple that way. Settings’ method is lengthy and not that simple as the recovery method.
Note: Factory resetting will remove all of your apps and data from your phone. Take a complete backup before performing a factory reset.
- Remove screen lock from your device by going into settings>Security>Screen lock.
- Turn off your phone.
- Hold down the Power button and volume down button simultaneously until you feel a vibration on your phone.
- Remove your finger from the buttons once you see the manufacturer’s logo.
- Use your volume down button to move the highlighter to “Wipe Data factory reset.”
- Press the power button to select it.
- Again use the volume down button and move to “Yes,” and press the power button.
Please wait for it to complete and hit Reboot. Voila, you’ve successfully reset your Android device. Now the app should be gone, and any issues that it caused will also be gone.
From Editor’s Desk
So to conclude, the CQATest is not a virus or malware. It’s a system app that is used to test the quality of your mobile phone. Although, in some rare cases, if it’s causing any issue on your phone, it’s wise to remove it using the above-mentioned methods.