If you are looking for a solution to fix Roblox black screen issue, this article is for you. Many people like Roblox because they can play it online, create games, and share them with others. It allows users to design their games in Roblox Studio and play games designed by others.

A friend of mine recently experienced this Roblox black screen problem, and he asked me for a solution. I helped them fix it, and I thought, if you are also facing this problem, then why not I share the solution with you, too?

If you are using the Roblox application on your computer, it is common to encounter the Roblox black screen error. So we have mentioned some of the best solutions that will fix the Roblox Black Screen Issue.

Best Ways to Fix Roblox Black Screen Issue

This problem can occur for various reasons, which we have discussed below along with step-by-step guidance. Follow each method with their steps to fix this error.

1. Completly Close and Reopen Roblox

Sometimes, due to temporary glitches, Roblox can cause a black screen issue, which you can fix by completely closing and reopening the Roblox app on Windows PC, Mac, or phone.

Windows Users

  1. Press Ctrl+Shift+Esc to open Task Manager.
  2. In the Process tab, right-click on Roblox and select End task.
    Task Manger- Roblox gaming

Mac Users

  1. Press the Command + Option + ESC keys to open the Force Quit Applications window.
  2. Select Roblox and then click on the Force Quit button.
    Force Quit Applications window - roblox

Once you close the Roblox app, open the app again and check if the issue is resolved. If you are still experiencing the issue, proceed to the next methods.

2. Change Graphic Settings

If your computer’s hardware is low and you are using Roblox game in high settings then this can also be the reason for black screen error. To check this, we have provided the steps below.

  1. Open the Roblox app on your computer and open any game.
  2. Press the ESC button and click on the Settings tab.
    Roblox Settings
  3. Change the Graphic mode to Manual and set the graphic quality to lower by clicking on the minus icon.
    Roblox Graphic Mode and Quality
  4. Now relaunch the Roblox app and check whether it resolves the issue.

3. Turn On Reduce Motion

Enabling the Reduce Motion feature is also an effective solution to fix black screen errors in Roblox. Many Reddit users have fixed their issue by turning on Reduce Motion. Follow the steps given below.

  1. Open any game in Roblox.
  2. Go to the Settings tab and find the Reduce Motion option in the list.
    Roblox Settings
  3. Turn on the Reduce Motion feature by clicking on it.
    Turn on reduce motion in roblox

4. Update The Graphics Driver

If you are using the Roblox app on Windows, outdated graphics drivers are one of the reasons that can cause this error on Roblox.

  1. Press Windows + X and click on Device Manager.
    open device manager on Windows
  2. In the Device Manager window, go to Display Adapters and expand the driver.
  3. Right-click on the driver and select the Update driver option.
    Update Driver
  4. It will automatically start updating your graphics driver.

5. Clear Roblox Cache

Cached data can also cause black screen issues in Roblox. To check this, we have provided the steps below for Windows, Mac, and smartphone users.

Windows Users

  1. Completely close the Roblox app, then press Windows+R to open the Run dialog box.
  2. Type %localappdata%\Temp and click on the OK button.
    Roblox clean cache
  3. Press the R key to locate the Roblox folder, then click on the Delete button or delete icon.
    Delete roblox folder
  4. Alternatively, you can select all the files by pressing Ctrl+A and then the Delete button.

Mac Users

  1. Press the Shift+Command+G keys and type ~/Library/Caches, then click on the Go button.
    Mac library cache
  2. Lastly, select the com.Roblox.Roblox folder and press the Delete key.
    Mac Roblox cache folder

Android Users

  1. Long-press on the Roblox app and select App info, then click on the Clear Data option.
    Roblox Clear data
  2. Click on the Clear Cache option, then press the OK button.
    Roblox clear cache

6. Check Roblox Server Status

There might be a possibility that the issue is with the Roblox servers, which may be causing loading issues. To check this, you can visit the Roblox Status website where they provide information about all operations. If an error is reported, you may have to wait until they fix it.

Roblox status website

7. Clear Browser Cache

If you are using the Roblox web version and experiencing the black screen issue, try clearing your browser cache. This may resolve this error.

  1. Click on the three vertical dots at the top-right corner of the Chrome browser and then tap on the Clear browsing data option.
    Chrome Clear browsing Data option
  2. In the Clear browsing data window, go to the Advanced tab and set the Time Range to All Time. Select the Cache and Cookies options, and lastly, click on the Clear data button.
    Clear chrome Cache and Cookies
  3. Now, restart your browser and open the Roblox website to check if this method solves the issue.

8. Try Different Browser

If you are still experiencing the black screen error on the Roblox web platform even after clearing the cache files, try a different web browser. Your browser may be causing issues while running the Roblox games.

9. Reinstall Roblox App

If none of the methods work, try reinstalling the Roblox app. Sometimes, the app might get corrupted, or if you are using an older version, reinstalling will update the app as well.

Windows Users

  1. Press the Windows key and type Roblox.
  2. Click on the Uninstall button.
    Type roblox in windows search bar
  3. It will take you to the Installed Apps section, type Roblox in the search bar.
  4. Click on the three-dot icon and then tap on the Uninstall button.
    Uninstall Roblox app in windows
  5. Click on the Uninstall button again to confirm.
    Roblox uninstall-windows

Mac Users

  1. Open the Finder app.
  2. Click on Applications > Roblox > Move to Trash.
    Roblox move to trash

Android Phone

  1. Press the Roblox icon and click on App Info.
  2. In the app info window, click on the Uninstall button.
    Uninstall android roblox app

iPhone Users

  1. Press the Roblox icon and click on the Remove app option.remove roblox app
  2. Click on the Delete app button, then tap on Delete to confirm.
    Delete Roblox app


That’s all for this article. I hope you have successfully fixed the Roblox black screen error. All these methods are effective and work, along with their steps. If you face any problem with any method, you can share it with us in the comment section. We will provide you with the best solution. If you found this article informative and useful, share it with other people who play Roblox games.


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