A week after Facebook pumped $5.7 billion in Reliance Jio for 10%, the Indian telecom has run into a database exposure incident. Earlier today, a security researcher named Anurag Sen has identified and informed TechCrunch about the unprotected database related to Jio, which is having millions of user-generated self-test data regarding Coronavirus. While thereโs no trace of being breached by anyone yet, Jio immediately pulled down the system hosting database as a precaution.

Millions of User-Generated Data At Stake
The rapid spreading of Novel Coronavirus has led many tech companies to come forward and contribute in their part. One such play is by Jio, led by Indiaโs wealthiest man Mukesh Ambani and his firm, Reliance. Jio is Indiaโs largest telecom service with over 370+ million followers; itโs a new feature for checking COVID-19 symptoms that were visited by millions since its launch. And the database of this information was just left online without any password!
Anurag Sen, a security researcher who found the database first, has informed TechCrunch to be notified to Jio. And when TechCrunch did check and told, Jio pulled down the system thatโs hosting the database. The feature, COVID-19 symptom checker, is a limited tool accessible through the web browser and in Jioโs app. Users can answer simple questions about their recent activity to know the potential exposure to any Coronavirus patients.
The database, which is user-generated self-test data, also includes a portion of data relating to the user deviceโs OS, browser version, and exact geo-location, if provided by the user. Apart from these, thereโs personally identifiable information by those whoโve logged via the app. Upon informing Jio spokesperson, Tushar Pania said the logging server was meant to monitor the performance of their website.
While thereโs no data breach or abuse detected by anyone till now, itโs suggested to clear that site cookies to avoid being caught by browser info. Further, there symptom checker page also has the information from health authorities, daily statistics, nearby test centers list, and helpline to aid citizens about information regarding the virus.
Via: TechCrunch