Is your Samsung Smart TV not connecting to WiFi? Then check this guide out to learn the various tips and tricks to fix the issue. Smart TVs are a great way of enjoying the content and can easily connect to WiFi. No wonder smart TVs are the first choice for everyone nowadays.

WiFi networks are faster but sometimes prone to connectivity issues. Also, occasional Samsung smart TV interface bugs can cause various problems. Even issues in the network settings of the smart TV can cause connection difficulties with WiFi.

Tips to Fix Samsung Smart TV not Connecting to WiFi

Here are the various troubleshooting tips you can utilize to fix the WiFi problems with your Samsung Smart TV.

1. Restart the WiFi Modem

To do this,

  1. Unplug the Wi-Fi modem from its power outlet.
  2. After a few seconds, plug it back again and then turn on the power.
  3. Now, connect the WiFi to the Samsung Smart TV and check if you can connect to the internet.

2. Restart the Samsung Smart TV 

There are primarily two ways to restart a Samsung TV. First, unplug the TV from its power source. Wait for a minute before plugging the cable back into the power source.

Wait until the TV boots up. In the second method, use the Power button on your Samsung smart TV’s remote to restart it.

  1. Make sure your TV is turned on.
  2. Press and hold the Power button on your remote until you see the Samsung Smart TV logo appear on the screen.
  3. Wait for the TV to connect to the Wi-Fi.

3. Connect your Samsung Smart TV to 2.4GHz Network Bandwidth

Do not connect to the 5GHz network bandwidth. Instead, connect to the 2.4GHz network as it has been reported to offer efficient connectivity to the internet.

4. Avoid Connecting several Devices to the Same WiFi Network

WiFi modems limit how many devices you can connect to them for sharing the network.

Ideally, if you are having network issues with your Samsung Smart TV, then while using it, disconnect other devices connected to the same WiFi network. Otherwise, if it is possible, then connect the TV to another WiFi network.

5. Check that You Are Using the Correct Password

When it is the first time you connect your smart TV to the WiFi modem, you must enter the password carefully.

For easy accessibility, click the checkbox beside the password field that says “Show Password“.

6. Set the Correct Date and Time

Always use the correct date and time settings in the router and the TV.

  1. Go to the Settings of your TV.
  2. Click on General > System Manager > Time.
  3. Under Clock > click on Clock Mode.
  4. If it is set to Auto, change it to Manual
  5. Then enter the correct date and time.

7. Change the Name of the TV

Do you have multiple TVs with the same name at your place? Network issues may arise on the TVs when connected to the same Wi-Fi network.

Change the name of one of the TVs to differentiate it for easy connection with the WiFi modem.

  1. Go to Settings > General > System Manager.
  2. Click on the Device name and create a new name.
  3. Restart the TV.

8. Place the WiFi Router Closer to the Smart TV

Samsung suggests you place the TV and router within 15.2m of each other. This offers better connectivity and network coverage for the Smart TV.

Additionally, to propose better connectivity, you can add a wireless booster between the devices, increasing the Wi-Fi receptibility for the Smart TV from Samsung.

9. Use the Smart Hub Connection Test for the Smart TV

It is a tool within the Samsung Smart TV settings to automatically find any technical issues and fix them.

  1. Go to Settings > Support > Device Care.
  2. Next, navigate to Self-Diagnosis and click on it.
  3. Then select Smart Hub Connection Test.

10. Reset the Smart Hub of the Samsung Smart TV

This will reset the Smart Hub settings, uninstall all the apps installed on the TV, and also removes the accounts saved on your TV.

  1. Go to Settings > Support > Device Care > Self Diagnosis on your Samsung Smart TV.
  2. Select Reset Smart Hub.
  3. Enter the PIN 0000 and confirm the reset.

11. Change the DNS and IP Settings of your Samsung Smart TV

  1. Go to Settings > General > Network.
  2. Click on Network Status > IP Settings.
  3. Set the IP Settings to Get Automatically.
  4. Navigate to DNS Settings. If it is set to Get Automatically, change it to Manually and enter the DNS
  5. Otherwise, If DNS Settings is set to Manually, change it to Automatically.

12. Reset the TV Network Settings

When you reset the network settings, any bugs in it will be removed and all the settings will be set to the default parameters.

  1. Go to Settings > General > Network > Reset Network.
  2. Click on Reset to confirm.

Remember that when you reset the smart TV network settings, you must re-add the WiFi network.

13. Re-Add WiFi Network

This means you remove the WiFi network from your TV settings and integrate it again.

  1. Go to Settings > General > Network.
  2. Click on Open Network Settings > Select the option Wireless.
  3. Then click on Manage Saved Networks.
  4. Select the Network and click on Delete.
  5. To re-add the same network, follow the steps mentioned above. (1-2)
  6. Under the wireless connection page, select the same Wi-Fi network(make sure the modem is switched on) and enter the password.

14. Perform Factory Reset on your TV

The final troubleshooting is to factory reset the Samsung Smart TV if other tricks and tips are not working.

  1. Go to Settings > General > Reset
  2. Enter the default PIN, which is 0000, to confirm the reset.

Resetting will remove the WiFi networks, apps, profile configurations, etc. Once you turn the TV on post the reset, you must set everything up from scratch.

Wrapping Up

That’s all the troubleshooting tips you need to fix Samsung Smart TV not Connecting to WiFi. Try them one by one and see which one works for you. If you have any other method to fix this issue. Let us know in the comment section.


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