Microsoft Store is arguably the most popular app marketplace among Windows users. It allows downloading all types of apps, games, and movies. Presently, it has more than 45,000 games and 10,000 apps to download.

However, many Windows users are dealing with not working errors on Microsoft Store. If you haveย encountered the same problem, we have you covered. Fret not, as we have compiled a list of common reasons and their solutions. Hereโ€™s an exclusive guide onย how to fix page could not be loaded in Microsoft Store.

What are Common Reasons for Microsoft Store Page Not Loading

Once you have faced the problem on Microsoft Store, you must consider all primary and secondary reasons for this inconvenience. Here, weโ€™ve listed all possible reasons why your Microsoft Store page could not load.

  • Problematic Microsoft Account.
  • Unstable internet connection.
  • Use of routing internet connection. (Proxy and VPN).
  • Damage Microsoft Store Cache.

How to Fix Page Could Not Be Loaded of Microsoft Store in Windows 10/11

There are many reasons why the Microsoft Store page is not loading, but there are also many ways to fix the issue completely. Here are some simple methods to perform on your system.

1. Check Internet Speed

First of all, you should check the internet speed. Because of low speed and an unstable internet connection, Microsoft Store can occasionally have loading problems.

Before diving into complex troubleshooting, check your internet speed status. I recommend checking it using Speedtest by Ookla.

If you have an adequate and stable internet connection and are getting the issue, move down to other fixes. For a low-speed internet connection, you can contact the service provider.

2. Reset the Internet Connection

Next, you can reset your internet connection. This method has already benefited many users, and it might work for you as well. Follow this process to reset your internet connection.

  1. Press Windows > search for Command Prompt > now click on Run as Administrator.
  2. Now type all these commands one by one, donโ€™t forget to hit enter after typing each command.
    ipconfig /flushdns
    
    ipconfig /registerdns
    
    ipconfig /release
    
    ipconfig /renew
    
    netsh winsock reset
  3. type all commandsAfter applying all the commands, you have to restart the system.

3. Perform Microsoft Store Troubleshooter

Windows is a problematic system, and we have to admit it. But the system does not leave you alone midway through the problem. For every inconvenience, Windows introduced its troubleshooting feature a long ago. So, letโ€™s use the Microsoft Store troubleshooter.

  1. Press Windows > Settings > Troubleshoot.
  2. Then click on Other troubleshooters.Other Troubleshooters
  3. Now click on the Run button of Windows Store Apps. It will analyze the problem and provide steps to fix it.

4. Use the Perfect Date and Time

This is weird; the Microsoft Store is not working properly because of inappropriate time. But in reality, this is a possible reason for this particular issue. Setting up automatic date and time will save you time, and it can also fix the probable issue.

  1. Press Windows > Settings > Time & languages.
  2. Next, click on Date & Time.click on data & time
  3. And now click on the Set time Automatically toggle button.Set time Automatically

5. Disable Proxy Network

Using a proxy for a reason is not a bad thing. However, the proxy networks can be a possible reason for the Microsoft Store page not loading. Therefore, disabling the proxy service will likely help you in this regard.

  1. Press Windows > Settings > Network & Internet.
  2. Next, click on the Proxy.Proxy
  3. Now turn off the toggle button for use of proxy server.turn off proxy

6. Repair Microsoft Store

Repairing any particular app helps with many system-related issues. For example, if youโ€™re having a problem with the Microsoft Store page not loading, you can repair Microsoft Store and see if itโ€™s working.

  1. Press Windows > Settings > Apps.
  2. After that, click on the Installed app.
  3. From all apps find Microsoft Store, click on three dots, and select Advanced options.select Advanced options
  4. And click on the Repair button. You can even try toย reset the app after completing the preparation process.

7. Sign Out Microsoft Account and Sign In Back

As I stated earlier, the Microsoft Account-related issue is. If the system detects any authentication problem, then chances are high that you will encounter the Microsoft Store try that again error.

Therefore, you must sign out of the account from the Microsoft Store. After a while, you need to sign in using the proper sign-in details. I hope this method will help you fix a variety of account-related troubles.

8. Activate TLS 1.2

TLS helps secure personal data between applications and the Internet. However, several forums have revealed that enabling TLS 1.2 can solve the problem of the Microsoft Store page load failure. Hereโ€™s what needs to follow.

  1. Press Windows > search the Internet options > click on Open.
  2. Now heads over to the Advances tab. And unchecked the box Use TLS 1.2.
  3. Click on Apply, and then Ok.unchecked the box Use TLS 1.2

9. Reinstall Microsoft Store

When all the previously shared methods donโ€™t work, you can reinstall Microsoft Store using PowerShell. This helps to fix misconfigured and faulty installations. Letโ€™s follow this process.

Uninstall Process

  1. Press Windows > search for PowerShell > now click on Run as administrator.Run as Administrator powershell
  2. Then type this command, and hit enter.
    get-appxpackage โ€“allusers
  3.  get-appxpackage โ€“allusersNext, find the Microsoft Store package name, and copy it.
  4. Here, you need to type the shared command before your own Microsoft Store package name, because everyoneโ€™s package names are not the same, and hit the enter button.
    remove-appxpackage Microsoft.WindowsStore_22202.1402.2.0_x64__8wekyb3d8bbwe
  5. remove packageIt will uninstall Microsoft Storeย and restart the system.

Installation Process

  1. Run PowerShell as administrator.
  2. Then type this command on PowerShell, and hit enter.
    Add-AppxPackage -register โ€œC:\Program Files\WindowsApps\Microsoft.WindowsStore_11804.1001.8.0_x64__8wekyb3d8bbwe\AppxManifest.xmlโ€ โ€“DisableDevelopmentMode
  3. It will install Microsoft Store again.

Final Words

So this is how you can fix page could be not loaded in Microsoft Store. Start with simple troubleshooting. If it doesnโ€™t help at all, go through all curated advanced troubleshooting methods. I hope you find it useful. Let us know of any issues related to this in the comment section.

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