Netflix is one of the most popular OTT platforms.ย It provides the best and latest movies and series. Initially, the Netflix app was only available for Android and iOS. Users using Windows PCs have to use the browser to accessย Netflix; however, this limits the quality. Users could not unlock the best quality of Netflix we were paying for when using a browser. A Netflix app for Windows was later introduced.ย 

The Netflix app on Windows PCs allows users to access Netflix content. However, users sometimes get into trouble when using Netflix onย Windows 11. Though it is not common for users to face issues with the Netflix app, it may sometimes stop working on their PCs.ย 

If your Netflix app is not working on Windows 11, it may be due to slow-speed internet, an issue with display drivers, or other issues. You need not worry if you are facing this issue. This article lists various troubleshooting steps to help fix issues with the Netflix app on Windows 11.ย 

Fix Netflix App Not Working on Windowsย 11

If you face issues with the Netflix app on your Windows 11 PC, you can follow the methods below to fix it.

1. Ensure you Have High-Speed Internet

A slow internet connection may make it difficult to stream content on Netflix and may also be why the Netflix app is not working. Users should have a high-speed internet connection to run the Netflix app on their PC. You can also change your internet settings to boost your speed.

Ensure you have a stable internet connection. You can connect to a different network, which should probably fix the issue. If you are facing issues with the wireless connection, you can connect your PC to your router through a LAN cable to ensure a stable and fast connection. This should fix the issue; if it does not, try the next troubleshooting step in this article.ย 

2. Ensure Netflix is Working Fine

Ensure Netflix is Working FineIf Netflixโ€™s server is down, it may also cause the Netflix app to not work on your PC. Due to scheduled maintenance, the Netflix server may be down, and you may be unable to use the Netflix app. You can use Downdetectorย to check whether the Netflix server is working fine.ย 

If Netflixโ€™s server is down, you can do nothing except wait for it to be up again. Wait until the Netflix server is up again, and then try using the Netflix app.ย 

3. Reset Netflix App

When you reset the Netflix app, its settings will be restored to the factory version, and all your data will be cleared. If the issue is being caused due to incorrect settings, then resetting the app will help fix it. To reset Netflix app settings, follow the steps given below-

  1. Go to theย Start menu, search forย Settingsย and open it.
  2. In theย Appsย section, click on theย Apps and Featuresย option.Apps & features
  3. Here, search for theย Netflixย app. Click on the three dots next to the Netflix app and then clickย Advanced options.netflix app reset
  4. Under theย Resetย section, click theย Reset option. Confirm resetting the app, and then check if the issue is fixed or not.reset netflix

4. Run Windows Store Apps Troubleshooterย 

Another way to fix issues with Netflix is running the Windows Store Apps troubleshooter. To do so, follow the steps given below-

  1. Press theย Windows + Iย key combo to open theย Settingsย app.
  2. Under theย Systemย section, click onย Troubleshootย option.Troubleshooters
  3. Here, click on theย Other Troubleshootersย option.Other troubleshooters
  4. Now, click on theย Runย button next to theย Windows Store Apps.Runย button next to theย Windows Store Apps
  5. Follow the on-screen instructions to run the Windows Store Apps troubleshooter.ย 
  6. Once done, open the Netflix app and check whether it is working.ย 

5. Update GPU Driver

Many times, the issue may be caused by outdated graphics drivers. If that is why the Netflix app is not working in Windows 11, then you can try updating the GPU driver. For that, the steps are as follows-

  1. Right-click on theย Startย icon and then click onย Device Manager.
  2. Here, double-click on theย Display Adaptersย to expand it.
  3. Now, right-click on your graphics card and then click onย Update Driver.update graphic driver
  4. Click on theย Search automatically for driversย to install the latest drivers.
  5. Once the drivers have been updated, restart your PC.ย 
  6. Now, try running the Netflix app and check if you are still encountering the issue.ย ย 

6. Update Windows

If you face this issue, then updating Windows may help fix it. This issue can be encountered due to compatibility issues between the app and your version of Windows. This can easily be fixed by updating your Windows to the latest version. To update the Windows, follow the steps given below-

  1. Press theย Windows + Iย key combo to openย Settings.
  2. Under theย Windows Updateย section, click onย Check for Updatesย option here.Check For Updates
  3. You will find all the updates here. Download and install them.ย 
  4. Now restart your PC and check if the issue is encountered or not.

7. Update Netflix App

You should try updating the Netflix app if you have been facing this issue. This can be done by following the steps given below-

  1. Openย Start Menu, search forย Microsoft Storeย and open it.ย 
  2. Click on theย Library option at the bottom left corner.
  3. Here, at the top right corner, click onย Get Updates. get updates
  4. This will install an updated version of the Netflix app on your PC.ย 
  5. Once done, run the Netflix app and check if you can run it.ย 

8. Flush DNS Cache

Finally, users can delete or flush the DNS cache. This includes all the information about the website users that have visited. Given below are the steps to flush the DNS cache-

  1. Press theย Windowsย key, search forย Command Promptย and run it with administrative privileges.ย 
  2. Here, execute the following command-
    • ipconfig /flushdns
  3. Lastly, open the Netflix app and check if the problem is solved.ย 

Conclusionย 

This is how you can fix the Netflix app not working in Windows 11. If you have been facing this issue, follow the steps above, and that will help fix the issue. If you still face the issue after trying all the above steps, stream Netflix on your browser. The issue is probably temporary and will be fixed after some time, but until then, you can use Netflix on the browser.

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